Tony Schwartz (of The Power of Full Engagement and The Energy Project) recently brought new words of wisdom to the whole concept of achieving goals. He believes we focus too much on self-discipline as the path to success. So if you’re like many of us and the excitement of your New Year’s goals is over, or as BB King would say, “the thrill is gone,” then you may want to read on.
Schwartz suggests that instead of relying on willpower, we establish a “ritual” that will eventually turn into a habit. All of us have good and bad habits – some conscious (like checking my schedule upon entering my office in the morning) or unconscious (like turning to food when tired or upset). Habits can develop without our knowing it. Rituals, unlike habits, are created with deliberate intention and concentration which brings focus to whatever we’re choosing to add or change in our lives. In order to be successful, rituals demand mindfulness right from the start.
I invite you to select one ritual that would support an important intention and be very mindful as you schedule or begin working on it. For example, assuming your goal is to exercise regularly, make a ritual out of laying out your work-out clothes and sneakers before you get into bed. I’ve created a ritual to focus me on my prayerful meditations- something I want to develop into a daily habit. Each morning, as soon as I’ve poured my cup of coffee, I take it into my office and light a candle to focus me on my prayerful meditation time. The candle reminds me that I’m not in there to check my email, but rather to sit in my lovely chair, read some meaningful material as I sip, and then center on meditating. When I’m done, I blow out the candle.
Take a few minutes to think about how you can use the power of rituals in your daily life to enrich an area to which you want to bring more attention. You’ll be glad you did!
Helping Employees Feel More Engaged
I recently observed CBS doing an interview with Tony Schwartz regarding his article in the NY Times. The article was entitled “Why You Hate Work” and the response to it set-off a tidal wave of comments. Already a successful co-author (“The Power of Full Engagement”), Tony shared an executive summary of the results of a survey of more than 12,000 workers done by his company (The Energy Project). In a nutshell, many workers lacked a satisfactory workplace. Add those feelings to the cynicism prevalent in much of the workforce and you can find non-existent discretionary efforts in getting things done commitment to the company.
So what did he say was missing? I picked up on 4 key things:
1. Renewal –opportunities to bring more balance and satisfaction to work and life through a manageable work week, breaks after 90 minutes, and vacation time that is encouraged. Results: More engagement with work and a 50% increase in creativity (think problem solving).
2. Focus – being able to concentrate on one important task at a time. Results: those who do are 50% more engaged.
3. Emotional Needs – to be appreciated and supported by their supervisor. Results: Feeling valued leads to being more committed.
4. Purpose – getting meaning and purpose from their work. Results: Employees who are engaged are 3 times more likely to stay with the organization, thus cutting turnover costs.
Why did these four jump out to me? Because coaches bring focus, renewal, purpose and appreciation to our coaching conversations. Most professional coaches will begin the coaching by focusing on the key intentions for the coaching engagement and working with the client to co-create a plan that will keep them focused on achieving their goals. We generally look to explore what they see as their purpose in life and how that may expand to their leadership role. Good coaches work with leaders on expanding their leadership capacity and plugging in self-care – think renewal. And then, most coaches know the importance of the emotional component and feeling valued. It is why we build rapport through trust and intimacy with our clients and encourage them to increase their self-awareness in valuing their strengths as well as weaknesses.
As organizations deal with the significant changes that are coming much more swiftly with technology advances, they would be smart read Mr. Schwartz and Jean Gomes new book “The Way We’re Working Isn’t Working”. In the meantime, I will be making sure that anyone who works for or with me has the opportunity to be more engaged by my paying attention to these areas. I’m also off to buy the book
Your Best Year Yet!
This seems to be the title of every other email I’ve received in the last few weeks, yet none of them refer to any good business practices (which for most of us coaches influences how our year will go!). So as a New Year’s gift or a “whenever” gift, let me share with you some things that can help you start your year off right with your business and keep it that way throughout the year.
1. Evaluate your business against last year’s Business Plan. As coaches, most of us take an inventory of how we’ve grown and met challenges on a personal level…do the same for your business.
• What was your plan?
• What worked/didn’t work?
• What needs to be updated, added to, or just thrown out?
• What do you know now that you didn’t before?
2. Your Financials
• Make sure you’re working with an accountant and/or financial planner who specializes in small businesses. He or she should be available for year-end advice – not just at tax time.
• Be sure your books are up to date and organized.
• Ensure that memberships and licenses are up to date.
• Study your various buckets of revenue and see which are paying off (or not). How did you spend your time/your billable hours/days?
• Determine your fixed expenses (website hosting, phones, etc.) and your variable ones, i.e. conferences
1. Be strategic at year-end to maximize your business. Sometimes you can defer your income until the following year – an especially good move if you have had a financially good year. Since I operate on a cash basis for my accounting, I often defer billing a couple of clients until late December or January in order to move the income into next year (when I might not be as profitable). Think about your tax bracket for the next year.
2. Consider if you’ve already accumulated a loss for this year. If so, get as many advanced payments as possible. I often tell clients that I cannot commit a date (say 3 months hence) without a 50% retainer.
3. Buy goods or services now that you will need if your income is up and cash on-hand permits
4. Make Contributions
a. Retirement Plan
b. Charitable
3. Conduct a Website Review
• Make sure your website meets the standards for any associates or linkages. I loved my website, but it didn’t work well with Smart Phones and IPads. It was up to me to adjust to the changing world.
• Review your company information
o “About Us” page
o Contact information
• Check email routing
o info@yourdomain.com or other generic emails
• Review and test contact forms
• Review automated messages
o Order confirmations/receipts
• Update your copyright and/or privacy statements
o Test all links
• Review hidden areas, e.g. passwords
• Review your domain record ensuring that you are the registrant and the administrative contact.
4. Staying Sane
• Delegate anything you can (is this the year to hire some assistance?)
• Make business planning at least a monthly event (I set a half day a month aside to review and plan).
• Learn something new to stretch you (it doesn’t have to be business related – my skeet shooting enhanced my image with several of my male clients and I really enjoyed it).
• Join a new business organization or networking group to stay fresh (don’t forget to drop out of one that doesn’t serve you anymore).
• Give something back to your community (it’s a universal law…what goes around, comes around).
• Schedule time for YOU (as coaches, sometimes we are the shoemaker’s children when it comes to this). It’s necessary – our work requires us to be fully present!
• Set realistic goals or intentions for yourself and your business.
• Invest in your future success…trust your inner knowing to tell you what is wise.
• Drop what’s not working for you and move on!
May you flourish in the new year…whenever it starts for you is perfect!